NARWAL Freo Z10 Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 15,000Pa Suction, Adapts to Hard-to-Reach Areas, Self-Emptying, Mop Washing & Drying, Obstacle Avoidance, for Pet Hair & Hard Floor : �鶹��.ca: Home

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NARWAL Freo Z10 Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 15,000Pa Suction, Adapts to Hard-to-Reach Areas, Self-Emptying, Mop Washing & Drying, Obstacle Avoidance, for Pet Hair & Hard Floor

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Brand	NARWAL
Model name	YJCC019
Surface recommendation	Hard Floor, Carpet, Wood, Tile
Special feature	DualFlow Tangle-Free System, MopExtend & EdgeSwing, AI-Powered Base Station, 15000 Pa Suction Power, Corner Reverse Cleaning, Adaptive Hot Water Mop Washing, Hot Air Drying, 120-Day Self-Emptying, AI DirtSense Cleaning, Millimeter-Precise Obstacle Avoidance, Carpet Cleaning, App Control, Whisper-Quiet, Voice Assistant See more
Colour	White
Product Dimensions	35.5L x 35W x 10.8H Centimetres
Controller type	App Control, Button Control, Voice Control
Included components	Batteries included (Robot Vacuum)
Filter type	Robotic
Battery life	210 minutes

About this item

DualFlow Tangle-Free System: Freo Z10 robot vacuum and mop expertly prevents side brushes and roller brush tangles to take the stress out of maintenance. The side brushes use dynamic movements to loosen hair, which is then seamlessly transferred to the roller brush. A burst of suction effortlessly pulls the hair into the dustbin.
Cleans Hard-to-Reach Areas: Freo Z10 robot mop utilizes dynamic moves like mop extension and swing to reach tricky areas and cleans with 8N of downward force to clear stubborn messes. Effortlessly cleaning corners, edges, and even kitchen toe-kicks.
Self-Maintaining Base Station: Quiet yet powerful, it cleans the mop with adaptive hot water, self-dries, self-cleans, and stores dust for up to 120 days—making maintenance nearly effortless.
15,000 Pa Hyper Suction: Freo Z10 robot vacuum and mop removes 99% of dirt with powerful suction. Its smart particle sensor adjusts cleaning in real time, preventing messes spreading and reaching every crevice for spotless floors.
Mops Until Spotless: Freo Z10 robot vacuum uses dual spinning and scrubbing mops to remove tough stains like coffee, jam, and dried ketchup. When mopping is done, the dirt sensor monitors the dirty water and automatically re-mops dirty areas until they're spotless.
Millimerter-Precise Obstacle Avoidance: Front and side sensors work to detect and avoid obstacles around your home, cleaning right to the edge. Smart voice control—works with Alexa, Siri and Google Home for easy smart home setup.
Note: Only supports 2.4GHz Wi-Fi. 5GHz Wi-Fi is not supported.

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This item: NARWAL Freo Z10 Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 15,000Pa Suction, Adapts to Hard-to-Reach Areas, Self-Emptying, Mop Washing & Drying, Obstacle Avoidance, for Pet Hair & Hard Floor

$1,549.99

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Narwal Robot Vacuum and Mop Specially Formulated Floor Cleaner (Model: Freo | Freo X Ultra)

$40.49

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(6 Pieces) Washable Reusable Mopping Pads for Narwal Freo Z Ultra, Freo X Ultra, Freo X Plus, Freo, Strong Stain Removing Wipes Cloth Pads Premium Microfiber

$22.99

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From the brand

Shop Narwal Products
Narwal was founded to create innovative products that provide real value and make a meaningful impact on people's lives. As a global top 5 vacuum brand, we now sell in over 30 countries, and proudly serve over 1.8 million families worldwide.

At Narwal, we prioritize people above all. We strive to be friendly and accessible, working alongside our customers to enhance service and communication.
[New Release] NARWAL Freo Z10
[Flagship] NARWAL Freo Z Ultra
Narwal Freo Pro
NARWAL S20 Pro

Product Description

Narwal Freo Z10 Robot Vacuum and Mop Combo

Merchant video

Advanced Features for Freo Z10 Robot Vacuum and mop

DualFlow Tangle-Free System

Relieve the stress of detangling with Narwal Freo Z10. The side brushes and floating roller brush are cleverly engineered to prevent hair from getting stuck in awkward areas, making maintenance simple and infrequent.

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
DualFlow Tangle-Free System
Merchant video
How the DualFlow Tangle-Free System works

To actively prevent hair from tangling, Narwal Freo Z10 performs a series of preventative measures. The side brushes first release tension on tangled hair and then position themselves above the roller, so with a burst of suction, the hair can be guided into the dustbin.

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
How the DualFlow Tangle-Free System works
Merchant video
The Proof is in the Tangles (Or lack thereof)

The results really speak for themselves as you’ll never have to go through the hassle of cutting, picking or pulling hair out of the roller brushes again.
Meticulous Brush Designs

Every element has been carefully designed with the end goal of preventing hair from tangling. Everything from the angle and density of the side brush bristles to the conical shape of the single-arm roller brush is made to prevent hair from getting wrapped up.
Every Strand, Fluff and Dust Covered

Regardless of the hair type, tangles are actively prevented all over your home.

Compare Narwal Robot Vacuums

	Freo Z10	Freo Z Ultra	Freo Pro Buying Options	Freo X Ultra Buying Options	Freo X Plus
Customer Reviews	138	333	105	758	470
Side Brushes	Dynamic Detangling Side Brush	Dual Side Brush	Dynamic Detangling Side Brush	Dual Side Brush	Dual Side Brush
Roller Brush	Zero-Tangling Floating Brush	Zero-Tangling Floating Brush	Zero-Tangling Floating Brush	Zero-Tangling Floating Brush	Zero-Tangling Floating Brush
Suction Power	15,000 Pa	12,000 Pa	7,800 Pa	8,200 Pa	7,800 Pa
Coverage Capability	MopExtend & EdgeSwing	EdgeSwing	EdgeSwing	EdgeSwing	EdgeSwing
Mopping Pressure	8N	12N	12N	12N	6N
Self-Washing	AI Adaptive Hot Water Washing	AI Adaptive Hot Water Washing	Self-Washing	Self-Washing	Self-Washing
Self-Emptying	120-Day Dust Storage	120-Day Dust Storage	7-Week Dust Storage	7-Week Dust Storage	7-Week Dust Storage
Self-Drying	√	√	√	√	×
Obstacle Avoidance	Tri-Laser Structured Light	Dual RGB Cameras+Dual AI chips	3D Structured Light	Tri-Laser Structured Light	Tri-Laser Structured Light
Noise Level	As low as 55dB	As low as 53dB	As low as 55dB	As low as 58dB	As low as 58dB
Voice Assistant	Alexa, Google, Siri	Alexa, Google, Siri	Alexa, Google, Siri	Alexa, Google, Siri	Alexa, Google, Siri
WiFi Network	ONLY 2.4 GHz WiFi	ONLY 2.4 GHz WiFi	ONLY 2.4 GHz WiFi	ONLY 2.4 GHz WiFi	ONLY 2.4 GHz WiFi

Product information

Technical Details

Brand	‎NARWAL
Model Number	‎YJCC019
Colour	‎White
Product Dimensions	‎35.56 x 35.56 x 10.92 cm; 20.86 kg
Voltage	‎14.4 Volts (DC)
Material	‎70% ABS + 30% Electronics
Noise Level	‎55 dB
Runtime	‎3 hours and 30 minutes
Compatible Models	‎Alexa, Siri and Google Home
Special Features	‎DualFlow Tangle-Free System, MopExtend & EdgeSwing, AI-Powered Base Station, 15000 Pa Suction Power, Corner Reverse Cleaning, Adaptive Hot Water Mop Washing, Hot Air Drying, 120-Day Self-Emptying, AI DirtSense Cleaning, Millimeter-Precise Obstacle Avoidance, Carpet Cleaning, App Control, Whisper-Quiet, Voice Assistant
Item Weight	‎20.9 kg

Additional Information

ASIN	B0DS3ZYK3G
Customer Reviews	138 ratings 4.4 out of 5 stars
�鶹�� Rank	#8,854 in Home (See Top 100 in Home) #41 in Robotic Vacuums
Date First Available	April 27 2025
Manufacturer	NARWAL
Place of Business	China

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	This Item NARWAL��Freo Z10 Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 15,000Pa Suction, Adapts to Hard-to-Reach Areas, Self-Emptying, Mop Washing & Drying, Obstacle Avoidance, for Pet Hair & Hard Floor	Recommendations Mova��MOVA P10 Pro Ultra Robot Vacuum and Mop 13,000Pa Suction, 140°F Hot Water Auto Mop Washing & Drying, Dual Spinning Extenable Mop,10.5mm Lifting for Carpet, 360°Obstacle Avoidance, App Control	�� NARWAL��Narwal Freo Z Ultra Robot Vacuum and Mop Floor Cleaner (Model: Freo Z Ultra \| Freo Z10)	�� NARWAL��Narwal Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, Grey	�� NARWAL��Narwal Robot Vacuum and Mop Specially Formulated Floor Cleaner (Model: Freo \| Freo X Ultra)	�� MONSGA��Robot Vacuums and Mop 5000Pa, Self-Emptying, 3.5L 60-Day Capacity, Lidar Navigation,Home Mapping, Schedule, Wi-Fi/App/Alexa/Remote, 180mins Runtime, Robot Vacuums for Pet,Hard Floor,Carpet
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Price	$1,549.99	-10%��$899.00 List: $999.00	$23.99	$1,999.99	$40.49	$329.99
Delivery	Get it by Monday, Jul 21	Get it by Monday, Jul 21	Get it by Monday, Jul 21	Get it by Monday, Jul 21	Get it by Monday, Jul 21	Get it by Monday, Jul 21
Customer ratings	4.4138	4.4389	4.451	4.2333	4.6128	4.71,505
Sold by	Narwal Robotics	MOVA_Official	Narwal Robotics	Narwal Robotics	Narwal Robotics	MONSGA Official Store
surface suggestion	Hard Floor, Carpet, Wood, Tile	Hard Floor, Tile, Marble, Stone, Carpet, Wood	Hard Floor	Wood	Laminate, Tile, Vinyl	➤Hard Floor ➤Low-Pile Carpet ➤Hardwood Floor ➤Laminate ➤Luxury Vinyl ➤Tile
run time	210 minutes	240 minutes	—	2.5 hours	—	180 minutes
batteries included	✓	✓	✗	✓	✗	✓
battery average life	210 minutes	240 minutes	—	2.5 hours	—	180 minutes

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Customer reviews

138 global ratings

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Customers say

Customers like the cleaning performance, ease of use, and functionality of the robotic vacuum cleaner. They mention it ensures a consistently clean result throughout the space and the setup is very simple. Customers also say it delivers on its promises, offering smart and convenient features.

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Cleaning performance Ease of use Functionality

14 customers mention "Cleaning performance"12 positive2 negative

Customers like the cleaning performance of the robotic vacuum cleaner. They mention it ensures a consistently clean result throughout the space, even the tiniest particles, leaving their floors spotless and tidy. Customers also say it handles both hardwood and carpet areas perfectly.

"...It picks up even the tiniest particles, leaving my floors spotless...." Read more

"...It does a really great job of vacuuming and mopping...." Read more

"...vacuums and by far this is the best so far, I love how precise you can ask it to clean and it does a perfect job every time with both the vacuuming..." Read more

"...of dust and soil on the first run, but the end result after vacuuming and mopping was fantastic...." Read more

4 customers mention "Ease of use"4 positive0 negative

Customers like the ease of use of the robotic vacuum cleaner. They mention the setup is very simple and the pairing to the app is easy.

"...Setup was quick and easy, and the app is very user-friendly. It’s made daily cleaning so much easier. My only wish?..." Read more

"...As for the app, it's intuitive and easy to navigate...." Read more

"...Setting it up was super easy, it mapped my rooms relatively well...." Read more

"...We are very satisfied with it. The setup is very simple and it works great. Pairing it to the app was easy...." Read more

4 customers mention "Functionality"4 positive0 negative

Customers are satisfied with the functionality of the robotic vacuum cleaner. They mention it works great, delivers incredible performance, and offers smart and convenient features.

"...For the price, this vacuum delivers incredible performance—honestly better than some of the more expensive brands I’ve used...." Read more

"...far, I love how precise you can ask it to clean and it does a perfect job every time with both the vacuuming and mopping...." Read more

"...It delivers on its promises, offering smart and convenient features...." Read more

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Top reviews from Canada

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��ç��
Amazing Value-Better than high end models!
Reviewed in Canada on May 15, 2025
Verified Purchase

I bought the Narwal Freo Z10 and couldn’t be happier with it! For the price, this vacuum delivers incredible performance—honestly better than some of the more expensive brands I’ve used. It picks up even the tiniest particles, leaving my floors spotless.

The white color looks sleek and modern, and it’s surprisingly cute too! Setup was quick and easy, and the app is very user-friendly. It’s made daily cleaning so much easier.

My only wish? That I had three of them—one for each floor of my home! Highly recommend if you’re looking for a powerful, affordable, and stylish robot vacuum.

Read more

Helpful

Marie-Pierre
Narwal Freo Z10 - Great robot vacuum and mopping
Reviewed in Canada on July 2, 2025
Verified Purchase
I have purchased the Narwal Freo Z10 and used it for about a month and I really enjoyed it.
It does a really great job of vacuuming and mopping. I have two cats and so far, I had not issues with pets hairs getting stuck in the brushes, unlike my other vacuum robot.
As for the mopping, it's a game changer. It does a really great job of keeping my hard wood floor clean. The mop pads also cleaned itselve regularly, so it doesn't spread dirt all around the floor while cleaning it.
As for the app, it's intuitive and easy to navigate. I have created three differents maps to be able to cover my house, with the main floor, the entrance and the basement.
I would not hesitate to recommend this robot.

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One person found this helpful

Helpful

Wes
Excellent choice for vac and mop.
Reviewed in Canada on June 27, 2025
Verified Purchase
I would give it 5 stars but just a couple of things make it not perfect. Navigating in the dark - sounds bad but basically that is what it is. It can't see well. It will run into things sometimes, drive up on small items so you need to tidy up. It is very good at getting the whole area. Cleaning solution is proprietary. You shouldn't refill tank as one doesn't k ow what is in it or it's proper viscosity but one can try and hopefully don't damage the machine. Wishing they would sell a larger quantity of cleaner and give us the option. Vacuum and mopping is quite good. Spot clean up is done well.
My experience is a vacuum lasts 2 years. I am on my third machine. This being the most expensive I have purchased. I feel it's been worth it if I don't have to do cleaning not as often.

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4 people found this helpful

Helpful

�鶹��deals
Easier cleaning
Reviewed in Canada on July 5, 2025
Verified Purchase
Although this seems expensive, I purchased this on sale a couple weeks ago. There is a bit of a learning curve involved but the support I received was excellent. This machine is a lifesaver if you have any back issues with vacuuming and mopping floors. I wish I had purchased this earlier. So far Im very happy with this. It won’t go under low furniture so I just have to dust underneath. It’s a no traffic area.

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One person found this helpful

Helpful

PreetM
The best robot ever
Reviewed in Canada on May 13, 2025
Verified Purchase
I’ve tried so many robot vacuums and by far this is the best so far, I love how precise you can ask it to clean and it does a perfect job every time with both the vacuuming and mopping. The narwal always keeps my house very clean especially with kids around. It also vacuums carpets really good but you just have to change the settings to stronger suction.Even though it's expensive but it's worth it.

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Helpful

Ardalan
Impressive Robot Vacuum & Mop with Great Support!
Reviewed in Canada on May 14, 2025
Verified Purchase
I recently purchased a Narwal robot vacuum during their Early Bird offer. Although my first package got lost through �鶹�� shipping and the coupon expired, Narwal’s customer service was incredibly helpful. They provided me with a new coupon, and I was able to complete my purchase without any hassle—great customer support!

I bought this unit for my new 800 sq. ft. apartment, and I’ve been thoroughly impressed. The robot detected a surprising amount of dust and soil on the first run, but the end result after vacuuming and mopping was fantastic. It handled both hardwood and carpet areas perfectly, thanks to its smart AI system that recognizes different floor types and adjusts its cleaning mode accordingly.

One standout feature is how the robot returns to its base to wash the mop after finishing each section before moving on. This ensures a consistently clean result throughout the space. The noise level is also quite low, and after the initial deep clean (which took about two hours), the machine now finishes the job much faster by adapting to the actual level of dirt in the apartment.

Overall, I’m very happy with this purchase and highly recommend the Narwal robot for anyone looking for a smart, efficient, and reliable cleaning assistant.

Read more

Ardalan

Impressive Robot Vacuum & Mop with Great Support!

Reviewed in Canada on May 14, 2025
I recently purchased a Narwal robot vacuum during their Early Bird offer. Although my first package got lost through �鶹�� shipping and the coupon expired, Narwal’s customer service was incredibly helpful. They provided me with a new coupon, and I was able to complete my purchase without any hassle—great customer support!

I bought this unit for my new 800 sq. ft. apartment, and I’ve been thoroughly impressed. The robot detected a surprising amount of dust and soil on the first run, but the end result after vacuuming and mopping was fantastic. It handled both hardwood and carpet areas perfectly, thanks to its smart AI system that recognizes different floor types and adjusts its cleaning mode accordingly.

One standout feature is how the robot returns to its base to wash the mop after finishing each section before moving on. This ensures a consistently clean result throughout the space. The noise level is also quite low, and after the initial deep clean (which took about two hours), the machine now finishes the job much faster by adapting to the actual level of dirt in the apartment.

Overall, I’m very happy with this purchase and highly recommend the Narwal robot for anyone looking for a smart, efficient, and reliable cleaning assistant.

Images in this review

One person found this helpful

Helpful

Michelle Law
Though it is expensive, worth to buy!
Reviewed in Canada on May 15, 2025
Verified Purchase
2nd Day having this robot, so far so good. my floor is now clean and tidy even my two dogs running around..LOL! I bought three robot last years and none of it works well. This Robot is very expensive but so far I think it worth and I am happy with it. Heard that their customer services is not good, I hope I don't need to contact them. I didn't give a 5 star as 1 star is reserve for the customer services...

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2 people found this helpful

Helpful

Erica Dawson
Huge time saver! :)
Reviewed in Canada on May 28, 2025
Verified Purchase
Really enjoying my Narwhal! It is definitely making my life a lot easier so far. It is currently shedding season, and if you own a Husky, you understand the struggle, and my Narwhal is doing amazing with the hair clean up!
Setting it up was super easy, it mapped my rooms relatively well. I rearranged some furniture, after the Narwhals next cleaning task it sent me a notification to remap the room for me as it noticed some changes.
Overall very impressed with the product and very happy with how much time it saves me! :)

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One person found this helpful

Helpful

Top reviews from other countries

LCO
Look no further. This is the GOAT!
Reviewed in the United States on July 2, 2025
Verified Purchase

I have owned many robots and this is by far the best!

- I have 2 dogs and it picks up all their hair and mine. I have hair down my back and it does not get tangled in the brush

- it mops so well because it exerts downward pressure and the pads spin fast. The mops extend out when they hit the baseboards or corners so nothing is missed

- heavy duty construction, no cheapy feel

- smarter than I needed. All is controlled via the app. I had it map my entire house including rooms I did not want it to clean at that moment. Now everytime I run it, I just tap on the rooms I want cleaned and in the order I want it to clean them. I can choose the type of cleaning (vacuum then mop, vacuum and mop, vacuum only, mop only) and the level of cleaning (you can choose the vacuum strength, mop wetness level and more. It remembers so you don’t have to do this every time. You can also schedule the cleaning.

- minimal maintenance on my part. It automatically dispenses the cleaning liquid (which lasts a really long time), washes the mops after each clean and sometimes during cleaning depending on how dirty, dries the mops so they never stink. It automatically empties the vacuum into the base and into a vacuum bag so there is no mess. It cleans and dries the vacuum dock. I never have to touch the vacuum. The only work I have to do regularly is empty the dirty water and fill with new. About half a tank lasts me 1 day so I refill every 2 days. I also clean the base tray every few weeks.

- this has changed my life. If I forget to run it, I just go to the app and start cleaning. My floors are always clean now so I can focus on the other list of stuff I have to do.

I highly recommend getting the protection plan. My last robot (not the Z10) broke and they gave me full credit hassle-free which I used towards this one.

Thank you, Freo!!!

Read more

LCO

Look no further. This is the GOAT!

Reviewed in the United States on July 2, 2025
I have owned many robots and this is by far the best!

- I have 2 dogs and it picks up all their hair and mine. I have hair down my back and it does not get tangled in the brush

- it mops so well because it exerts downward pressure and the pads spin fast. The mops extend out when they hit the baseboards or corners so nothing is missed

- heavy duty construction, no cheapy feel

- smarter than I needed. All is controlled via the app. I had it map my entire house including rooms I did not want it to clean at that moment. Now everytime I run it, I just tap on the rooms I want cleaned and in the order I want it to clean them. I can choose the type of cleaning (vacuum then mop, vacuum and mop, vacuum only, mop only) and the level of cleaning (you can choose the vacuum strength, mop wetness level and more. It remembers so you don’t have to do this every time. You can also schedule the cleaning.

- minimal maintenance on my part. It automatically dispenses the cleaning liquid (which lasts a really long time), washes the mops after each clean and sometimes during cleaning depending on how dirty, dries the mops so they never stink. It automatically empties the vacuum into the base and into a vacuum bag so there is no mess. It cleans and dries the vacuum dock. I never have to touch the vacuum. The only work I have to do regularly is empty the dirty water and fill with new. About half a tank lasts me 1 day so I refill every 2 days. I also clean the base tray every few weeks.

- this has changed my life. If I forget to run it, I just go to the app and start cleaning. My floors are always clean now so I can focus on the other list of stuff I have to do.

I highly recommend getting the protection plan. My last robot (not the Z10) broke and they gave me full credit hassle-free which I used towards this one.

Thank you, Freo!!!

Images in this review

edwardxv
A Powerful & Elegant Cleaning Partner!
Reviewed in the United States on April 23, 2025
Verified Purchase
Outstanding Advantages:
1. Exceptional Cleaning Performance
- Strong Suction Power: Effortlessly picks up dust, crumbs, and even stubborn debris on both hardwood and carpets.
- Precise Edge & Corner Cleaning: The side brush and mop extension reach deep into wall edges and corners, leaving no dusty gaps—unlike many other robots that miss these spots.
- Mop Extension Feature: The innovative extendable mopcovers a wider area, ensuring even hard-to-reach zones get a thorough wipe. Perfect for kitchens and high-traffic areas!

2. Hair-Tangle-Free Design
- No More Clogged Brushes! As a pet owner (or someone with long hair), I appreciate how the anti-tangle roller prevents hair from wrapping around the brushes. Maintenance is a breeze—just a quick clean every few runs.

3. Sleek & Stylish Design
- High-End Aesthetics: The robot’s modern, minimalist look blends seamlessly with home decor. It’s so sleek that I don’t mind leaving it out in the living room!

4. Whisper-Quiet Operation
- Library-Level Quiet: Even on standard mode, it’s surprisingly silent—ideal for daytime cleaning without disrupting calls or naps. The low-noise design makes it perfect for small apartments or night use.

This robot is a dream for detail-oriented cleaners who want thorough edge-to-edge cleaning, hassle-free hair pickup, and quiet operation. The mop extension and anti-tangle design set it apart from competitors. If you prioritize cleaning precision + aesthetics, it’s worth every penny!

Pro Tip: Use the app to schedule mopping after vacuuming for a truly spotless floor!

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edwardxv

A Powerful & Elegant Cleaning Partner!

Reviewed in the United States on April 23, 2025
Outstanding Advantages:
1. Exceptional Cleaning Performance
- Strong Suction Power: Effortlessly picks up dust, crumbs, and even stubborn debris on both hardwood and carpets.
- Precise Edge & Corner Cleaning: The side brush and mop extension reach deep into wall edges and corners, leaving no dusty gaps—unlike many other robots that miss these spots.
- Mop Extension Feature: The innovative extendable mopcovers a wider area, ensuring even hard-to-reach zones get a thorough wipe. Perfect for kitchens and high-traffic areas!

2. Hair-Tangle-Free Design
- No More Clogged Brushes! As a pet owner (or someone with long hair), I appreciate how the anti-tangle roller prevents hair from wrapping around the brushes. Maintenance is a breeze—just a quick clean every few runs.

3. Sleek & Stylish Design
- High-End Aesthetics: The robot’s modern, minimalist look blends seamlessly with home decor. It’s so sleek that I don’t mind leaving it out in the living room!

4. Whisper-Quiet Operation
- Library-Level Quiet: Even on standard mode, it’s surprisingly silent—ideal for daytime cleaning without disrupting calls or naps. The low-noise design makes it perfect for small apartments or night use.

This robot is a dream for detail-oriented cleaners who want thorough edge-to-edge cleaning, hassle-free hair pickup, and quiet operation. The mop extension and anti-tangle design set it apart from competitors. If you prioritize cleaning precision + aesthetics, it’s worth every penny!

Pro Tip: Use the app to schedule mopping after vacuuming for a truly spotless floor!

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Bobbi
Let the Z10 do the work.
Reviewed in the United States on July 1, 2025
Verified Purchase
Easy set up. Mapping in a larger home is challenging. I'm still tweaking it. It looks like it gets confused a bit. The mop cleaning and drying is great. Over all works pretty well. I'd like to see better mapping of the rooms.

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Matt
PLEASE READ THIS REVIEW. I have owned 3 robo vac/mop’s now. So I can compare for real!
Reviewed in the United States on July 14, 2025
Verified Purchase
I bought my Freo Z10 and it arrived just a week ago. I have owned several robot vac/mop units over the years. I’ve had both the cheep one from china, which was worthless. It really had no modern features, poor mapping and constantly got stuck. God forbid if I accidentally left a wire or cable on the floor. It would suck those right up and get so tangled it was like performing surgery to get them out. That was my first attempt at a robotic vacuum. My second attempt at a robo vacuum, I stepped way up and purchased a shark. Yes, it was not their Flagship model, but I still paid over $500 for it, so not the $200 Chinese cheep junk. It did out perform my previous el’cheapo vacuum/mop, but still was not without sever issues.
1. The mapping and obstacle avoidance barely worked. Actually, the obstacle avoidance worked at all with the exception of the bump rail on the front of it. It would just drive until A bumped into something and then turn around and go to the other direction. Very frustrating.

2. It got stuck all the time. Even under objects that had nothing blocking. It seemed like my bed or a couch. It became a game with my kids. Every time we came home it was like a treasure hunt and they would race to see who the first person would be to find the shark.
3. Now I’m disabled and use A Wheelchair 100% of the time. I don’t have the ability to get down on my hands and knees and fish a robot vac out from underneath the bed or a couch. I’m sure you can understand how totally frustrating this was. Now I’ve got this $500 vacuum, it would get stuck, and I’d have to get somebody to help me get it out. This happens several times a week and was so annoying.
Now, like I said, I’ve had my Norwall Frio Z 10 for a week now. All I can say is WOW!!!!! All the complaints I had with my former two units are completely gone. The mapping, the obstacle avoidance, the ease of use, and holy quiet! This robo-vac is a complete game changer for me! Again, being a A Wheelchair user 100% at a time, I really need things like this to work. Using a regular upright vacuum cleaner for me is extremely difficult and time-consuming! Imagine having your feet stuck in one spot and then having to vacuum your home, but you can’t just move your feet. My ability to use an upright vacuum stops at the radius which I can reach from one position. Once I get that large radius done, then I have to pick up the vacuum, move my chair and do it all over again. So what probably takes a normal person who’s not paralyzed 20 minutes to vacuum, would take me at least an hour if not more. I could not be more pleased so far with my Frio Z10. If you’re disabled like me, and you like a neat house, I promise purchasing this device is a no-brainer. I mentioned above how quiet it is (which my shark definitely was not quiet, at all), myself, and my two children have no problem with our new VAC running at night while we’re sleeping. I’m an incredibly light sleeper, and I haven’t heard it at night yet. I wake up every morning to a perfectly vacuumed and mopped home. Yes I do have it avoid the bedrooms while we’re sleeping, but with the way, the mapping works, I have it scheduled to just go back and vacuum the rugs in the bedrooms after everybody’s awake and moving on with their day. The rest of my house is engineered wood floors, which are dark and show dust and debris very easily. Every morning mine are sparkly and clean. And on top of all this, there’s never a mystery morning where we have to go to search and figure out where a robot that got stuck. It hasn’t happened once so I’m assuming that’s a problem of the past!

Thank you, Norwell for developing such a great product. You’ve made a lifetime customer out of this disabled, single dad.

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Peter P.
Feature Packed and Cleans Great
Reviewed in the United States on June 24, 2025
Verified Purchase
I purchased the Pro 2 months before the Freo Z10 launched. It so impressed me that I bought the Z10 to use on a different floor. The enhanced mopping functions made it a no brainer for my mostly ceramic tile main floor.

I live in dusty Arizona and have a long haired dog. Before this came along there was always hair everywhere. Walking barefoot on my ceramic floors was never smooth no matter how often I vacuumed. The Z10 runs every morning to vacuum and twice a week to mop. No hair or dust now.

These units are packed so well. You will know opening it that its quality. High end feel.

The app is really easy to learn and use. Love being able to control the way it cleans and where. Watching it work is pretty amazing. It's really smart. When it gets to my area rug the power automatically increases.

Customer service has been amazing. I love technology and tend to have lots of questions. They respond quickly and are very friendly.

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Peter P.

Feature Packed and Cleans Great

Reviewed in the United States on June 24, 2025
I purchased the Pro 2 months before the Freo Z10 launched. It so impressed me that I bought the Z10 to use on a different floor. The enhanced mopping functions made it a no brainer for my mostly ceramic tile main floor.

I live in dusty Arizona and have a long haired dog. Before this came along there was always hair everywhere. Walking barefoot on my ceramic floors was never smooth no matter how often I vacuumed. The Z10 runs every morning to vacuum and twice a week to mop. No hair or dust now.

These units are packed so well. You will know opening it that its quality. High end feel.

The app is really easy to learn and use. Love being able to control the way it cleans and where. Watching it work is pretty amazing. It's really smart. When it gets to my area rug the power automatically increases.

Customer service has been amazing. I love technology and tend to have lots of questions. They respond quickly and are very friendly.

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NARWAL Freo Z10 Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 15,000Pa Suction, Adapts to Hard-to-Reach Areas, Self-Emptying, Mop Washing & Drying, Obstacle Avoidance, for Pet Hair & Hard Floor

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Product Description

Narwal Freo Z10 Robot Vacuum and Mop Combo

DualFlow Tangle-Free System

DualFlow Tangle-Free System

How the DualFlow Tangle-Free System works

How the DualFlow Tangle-Free System works

The Proof is in the Tangles (Or lack thereof)

Meticulous Brush Designs

Every Strand, Fluff and Dust Covered

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5.0 out of 5 stars Look no further. This is the GOAT!

Look no further. This is the GOAT!

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5.0 out of 5 stars A Powerful & Elegant Cleaning Partner!

A Powerful & Elegant Cleaning Partner!

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4.0 out of 5 stars Let the Z10 do the work.

5.0 out of 5 stars PLEASE READ THIS REVIEW. I have owned 3 robo vac/mop’s now. So I can compare for real!

5.0 out of 5 stars Feature Packed and Cleans Great

Feature Packed and Cleans Great

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Look no further. This is the GOAT!

A Powerful & Elegant Cleaning Partner!

Let the Z10 do the work.

PLEASE READ THIS REVIEW. I have owned 3 robo vac/mop’s now. So I can compare for real!

Feature Packed and Cleans Great