1. How to install the drivers for Windows computers?
Make sure you have updated the BIOS and graphics driver to the latest, download the driver from the paradetech official website, then run the driver with the Administrator's permission.
2. My VGA monitor could not work?
(1) Please connect this adapter USB 3.0 to your PC's (host device) USB 3.0 port, VGA to your VGA Monitor.
3. USB 3.0 Controller not working or disappears when devices are connected?
This is usually caused by a lack of power to the card.
Many of the cards using our USB 3.0 host controllers have a power connector that needs to be connected to the system power supply. If a power cable is not connected then the controller may show up in the Windows Device manager but disappear when any USB devices are connected to the controller.
Besides, for PCs, remember to connect the back USB 3.0 port not the front USB 3.0 port, because the front one will not provide power for the cable.
4. How to Mirror or Extend the screen on the Windows system?
“Windows key+P” to mirror or extend the desktop.
If you want to mirror your desktop, make sure the VGA monitor’s resolution fits for the laptop’s resolution. For example, if your laptop’s resolution is 1920*1080P, however, your VGA monitor’s best resolution is 1440*900, you have to make your laptop’s resolution down. You should find the same resolution both your laptop and VGA monitor can accept.
Warm Tips:
Before using this cable, you need to install the driver first, otherwise it will not work.
It is best to turn off anti-virus software and lower the firewall level before installing the driver.
Please notice that this cable can not compatible with macOS/Mac OS X, Linux, Windows Vista/XP, Android, PS3, PS4, Xbox, Chromebook, Roku etc.