![TRON: Ares (Original Motion Picture Soundtrack) [White 2 LP]](https://images-na.ssl-images-amazon.com/images/I/61+8gpPMUfL._AC_UL165_SR165,165_.jpg)
I wanted an Alpha for some time now, and was very happy to have landed one. However there was an issue in getting it running. The Alpha was very well packaged with no visible damage to the outside box. However, I saw some significant damage to the 2 interior boxes. No visible damage to the Alpha, but when I turned the power on, it hung up on the language setup screen. The joystick and buttons did not function. I assumed the damage was from the serious hit both boxes took (I was a bit angry that someone decided to tape the damaged area and still sent it to me). I initiated a return process and even printed off the label to send the unit back. I assumed the damage to the box was related to my unit not working. I looked online and found a video with another unit showing the same issue. They figured out that if you hook up an external USB controller, that allowed access to the unit's properties icon which allowed them to factory reset the unit which fixed the problem. I tried a PC wired controller from Logitech but that did not work. The controller from my Evercade VS did work. I halted the return process, and the Alpha is working now. I am thankful that the damage to the box did not take out the unit. As for the Alpha, it is a very nice little arcade unit. Seeing that this might be a somewhat common issue, I would be sure you have an external controller just in case your control deck does not work on arrival. It is a simple fix, but one that does require that external controller to fix. I gave it 5 stars because it works great and with the help of others online, I got it to work.
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I got it working!
I wanted an Alpha for some time now, and was very happy to have landed one. However there was an issue in getting it running. The Alpha was very well packaged with no visible damage to the outside box. However, I saw some significant damage to the 2 interior boxes. No visible damage to the Alpha, but when I turned the power on, it hung up on the language setup screen. The joystick and buttons did not function. I assumed the damage was from the serious hit both boxes took (I was a bit angry that someone decided to tape the damaged area and still sent it to me). I initiated a return process and even printed off the label to send the unit back. I assumed the damage to the box was related to my unit not working. I looked online and found a video with another unit showing the same issue. They figured out that if you hook up an external USB controller, that allowed access to the unit's properties icon which allowed them to factory reset the unit which fixed the problem. I tried a PC wired controller from Logitech but that did not work. The controller from my Evercade VS did work. I halted the return process, and the Alpha is working now. I am thankful that the damage to the box did not take out the unit. As for the Alpha, it is a very nice little arcade unit. Seeing that this might be a somewhat common issue, I would be sure you have an external controller just in case your control deck does not work on arrival. It is a simple fix, but one that does require that external controller to fix. I gave it 5 stars because it works great and with the help of others online, I got it to work.
Top reviews from Canada
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- Reviewed in Canada on January 12, 2025Verified Purchase
I wanted an Alpha for some time now, and was very happy to have landed one. However there was an issue in getting it running. The Alpha was very well packaged with no visible damage to the outside box. However, I saw some significant damage to the 2 interior boxes. No visible damage to the Alpha, but when I turned the power on, it hung up on the language setup screen. The joystick and buttons did not function. I assumed the damage was from the serious hit both boxes took (I was a bit angry that someone decided to tape the damaged area and still sent it to me). I initiated a return process and even printed off the label to send the unit back. I assumed the damage to the box was related to my unit not working. I looked online and found a video with another unit showing the same issue. They figured out that if you hook up an external USB controller, that allowed access to the unit's properties icon which allowed them to factory reset the unit which fixed the problem. I tried a PC wired controller from Logitech but that did not work. The controller from my Evercade VS did work. I halted the return process, and the Alpha is working now. I am thankful that the damage to the box did not take out the unit. As for the Alpha, it is a very nice little arcade unit. Seeing that this might be a somewhat common issue, I would be sure you have an external controller just in case your control deck does not work on arrival. It is a simple fix, but one that does require that external controller to fix. I gave it 5 stars because it works great and with the help of others online, I got it to work.
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- Reviewed in Canada on December 27, 2024Verified Purchase
Great looking product. Returned the first one due to the joystick sticking and not registering properly. Hopefully the replacement works better. If not for this it would get 5 stars
Second one had a thumb print in it not happy
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Top reviews from other countries
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WupsiReviewed in Germany on January 2, 2025
Gerät super, Schutzaufkleber auf dem Display und dem Marquee eine Kastrophe zum entfernen
Verified Purchase -
laurent kaciReviewed in France on December 31, 2024
Excellente mini borne
Verified Purchase -
MarcoReviewed in Spain on May 17, 2025
Bien, pero muy mejorable.
Verified Purchase - Anastasios G.Reviewed in the United States on February 25, 2025
Epic Counter Top!
Verified Purchase - Big DaveReviewed in the United Kingdom on December 21, 2024
Almost perfect!
Verified Purchase
